Getting Support
How to get in touch with the Top Marks team
Live Chat

The fastest way to get help is via the live chat button in the bottom-right corner of the Top Marks website. This connects you directly to a real member of the Top Marks team - not an automated bot. Support is available Monday to Friday, 9:00am to 5:30pm.
If you send a message outside of these hours, the team will respond the next working day.

Booking a Call
If you'd prefer to talk through a question or want a walkthrough of a specific feature, you can ask the team to set up a call. Just request this via the live chat.
Still unsure? The support chat in the bottom-right corner of the website connects you directly to a real person on the Top Marks team – not an AI bot, ironically! Don't hesitate to reach out at any point.